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Logs

Transponder kiosks, relay devices and dual slalom controllers keep logs. Choose Logs on a device's card to see the ones that device has; each opens in a new browser tab.

LogDevice typesShows
TransponderTransponder kiosksEvery transponder scan and its result.
StatisticsTransponder kiosksScan errors, counted by transponder and by type.
InfoTransponder kiosksWhat happened on screen: cards read, details confirmed, assignments made.
ProcessTransponder kiosksHow long each assignment took, step by step, and where they fail.
View SessionsTransponder kiosksThe logs above, one kiosk sitting at a time.
Passing FilesRelay, Dual SlalomThe raw times the device sent.

Narrowing a log down

Every log page has its own address, so it can be bookmarked or sent to a colleague. The address says how much it covers:

AddressCovers
/kiosk/<account>/<log>Every device on the account — the Global Logs links.
/kiosk/<account>/<device>/<log>One device — the Logs button on a card.
/kiosk/<account>/<device>/<session>/<log>One session on one device — see View Sessions.

Reading a log

  • The newest entry is at the top. The Transponder and Info logs show the 500 most recent entries in scope.
  • Times are shown in your computer's time zone.
  • Tap or click a row to open its Details — everything the device recorded about that moment.
  • A log page does not refresh itself; reload it to see new entries.

Articles in this section

  • Transponder Every transponder scan and its result.
  • Statistics Scan errors counted by transponder and by type.
  • Info What happened on the kiosk screen, step by step.
  • Process How long assignments take, step by step, and where they fail.
  • View Sessions What a session is, and how to see one session's logs.
  • Passing Files The raw times a relay or dual slalom device sent, and how to download them.